World renowned betting exchange Matchbook has announced its withdrawal from the Canadian gambling market. Canadian Matchbook customers were informed of the decision by parent company TripleBet through emails and letters stating their ‘regrettable’ decision of exiting the jurisdiction.
A purely business decision
TripleBet officials said that the reason behind leaving Canada was made after a “comprehensive review of all operations.” However, no specific information on the ‘review’ was disclosed. The company provided no additional comment apart from it being a ‘business decision,’ as posted by a representative on SBR’s forum.
Chief of brand strategy at Matchbook Paul McGuinness shared his thoughts with eGaming Review. He stated that the organisation’s decision was driven by commercial reasons in order to allow better focus in other markets. Matchbook has now shifted focus to key market areas in Asia and Europe.
State of Canadian bettor’s affairs
Post 23rd July, Matchbook stopped accepting wagers from Canadian clientèle and customers. However, wagers made before July 23rd will continue to remain open until the event bet is settled.
Here is a proposed settlement of running Canadian player’s Matchbook accounts:
- Winnings will be settled as normal, on wagers made before the fateful closing date.
- To further complete closure, Matchbook has requested Canadian players to withdraw all current standing funds from their accounts by August 22 this year.
- For players with registered personal account information on file, Matchbook will transfer all the money accumulated in their accounts to their personal bank account or wallet.
- If no personal payment details are present on the customer’s Matchbook account, the company does not guarantee a payment refund.
Matchbook is one of many online betting companies to have waved business in Canada goodbye. Recently, UK-based booking company Betfred removed its presence from Canada—a result of due diligence to licensing processes. Skrill, a popular eWallet and online gaming payment processing company ceased transactions with Canadian customers due to a review of operations, as well. InterPoker, an online poker operator, has also has withdrawn from accepting transactions from Canadian players.